
Frequently Asked Questions
What are the ingredients in your baby wipes?
Each wipe is made from sustainably sourced bamboo viscose.
We have carefully formulated our ingredients to provide a wipe that is as gentle and safe as plain water and cotton wool.
Our formula consists of +99% pure water and a mostly plant derived cleanser and moisturiser.
- Aloe Barbadensis Leaf Extract - Aloe Vera
- Citric Acid – Lemon juice - pH balancer
- Disodium Cocoamphodiacetate - Coconut oil and recommended for sensitive skin
- Propylene Glycol – a moisturising ingredient
- Tetrasodium EDTA – a foaming agent to reduce friction on delicate skin
- Potassium Sorbate - stops the growth of mould, yeast, and fungi
- Sodium Benzoate - preservative in medicines and cosmetics.
All ingredients have been approved for use in paediatric cosmetic products.
What are the fabrics you use?
Bamboo is soft, breathable and temperature regulating, making it the perfect fabric for your baby's delicate skin.
Our softer than silk babygrows are made using 95% bamboo viscose and 5% spandex for stretch and comfort.
Our muslins are made from sustainable bamboo and organic cotton.
Our breastfeeding and multi-purpose covers are made using OEKO-TEX certified cotton and spandex.
Can I machine wash these?
Yes. We recommend washing on a gentle 30 degree cycle with your favourite detergent.
Our careful blends of bamboo, cotton and spandex makes our products easy-to-iron or simply line dry naturally and they will dry smoothly.
Our muslins will dry naturally on the line without creasing or stretching.
Clothing Size Guide

Our muslins, breastfeeding covers and multi-purpose covers are one size fits all.
Our babygrows come in sizes from newborn to 12-18 mths.
Why should I subscribe?

Our no-commitment, no-hassle subscription allows you to benefit from 10-20% every order.
Delivered directly to your door, as often as you choose. You can manage your subscription online and stay in complete control.
You can change sizes, frequency, products and quantities, as and when you choose. Or cancel completely without any penalties or questions.
You will also benefit from regular free gift rewards as a loyal subscriber.
How does the subscription option work?

You can subscribe to any of our nappies, pants, wipes or bath time range products.
Our subscription is a hassle-free way to have products delivered directly to your door with the added bonus of benefitting from a 10% to 20% discount on every order.
We have designed our subscription to be as flexible as possible so you can change size of nappy, swap or add products, change the frequency of your orders, delay or bring forward an order or cancel the subscription whenever you need to.
I want a subscription, but my baby isn't due yet.
Once you place your first subscription order with us, we will process and send your first box within 3-5 days. This means you'll have everything ready just in case your baby makes an earlier appearance than planned!
You can then set the next delivery date for after the baby's due date.
In your first order confirmation email, you will receive a link inviting you to open your account. Please pop online and set yourself a password. This will allow you to access the online easy-to-manage Subscription Page.
Here you can simply click on 'Update next Shipment date' and choose the most appropriate date based on your baby’s due date.
Easy. You have complete control to manage your subscription to suit your baby’s changing needs.
Can I cancel if I want to?

Yes, you are free to cancel your subscription anytime you want to before an order is processed.
Cancellation can be processed online through the customer subscription page and we won't penalise you at all.
Simply select the subscription product you'd like to cancel and click "Cancel Subscription".
That's it - easy peesy.
What packaging do you use for your gifts and clothing products?
Our wooden weaning sets, textiles and accessories are all packaged in recyclable cardboard.
How quickly can you guarantee delivery?
All products are sent with tracking enabled via established UK couriers.
Our standard delivery service target is between 3-5 working days. However, you may choose use an alternative courier or opt for express shipping at checkout for an additional cost.
Please see our Shipping & Returns page for full details.
Can I return them if I change my mind?
We will accept any unopened, undamaged goods for a full refund or store credit within 21 days of purchase.
Please note; we do not accept returns of individual packs from a multipack purchase. And we cannot accept returns of opened packs due to hygiene reasons.
All we ask is that you pay the return shipping cost.
Ready to choose what's best for Your Baby and the Planet?
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