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We know you have questions because you want to make the right choices for your baby. We want you to feel confident of choosing us at Mama Bamboo.

At present, many of your questions relate to COVID-19. Rest assured we are taking the situation very seriously and have made every endeavour to protect our staff and our customers.  

 

QUESTIONS DURING COVID-19

Our warehouse is fully operational and we are processing orders as they are made. We have made changes to ensure we protect the safety of our staff and to comply with the social distancing measures. Parcelforce are doing their best to fulfil orders at their usual high standards, however we must recognise these are exceptional circumstances and be patient should there be a delay to any deliveries. You can track your deliveries using the link in your shipping confirmation email.

Fingers crossed yes, although if there is a short delay with Parcelforce please do be patient - everyone is working hard but the situation is unprecedented. Our warehouse remains fully operational and Parcelforce deliveries are not affected at this time. You can track your delivery using the link provided in your shipping confirmation email.

We have plenty of nappies in stock in all sizes and it really is currently 'business as usual'. We do advise you to buy only the nappies you will use - please be aware we are not accepting returns at this time. We have changed our returns policy to limi the amount of interaction our staff have with couriers, and to avoid the chance of virus particles coming into the warehouse on opened products. 

We would normally allow the return of unopened packs however at present we are not accepting any returns. This is to limit the amount of interaction our staff have with couriers and the chance of virus particles coming into the warehouse on opened products. Please do buy only the nappies you will use.

Whilst we do have baby wipes in stock, we are monitoring our wipes stock carefully as there is a risk our next shipment may be delayed. As a precaution we have removed 'wipes only' products for sale to ensure we retain our stock to fulfil upcoming subscription orders. Wipes are still available within our nappies and wipes bundles.

We have today (24.3.20) made a change to our subscription discount. As a new subscriber you will save 10% on each order you make. Existing subscribers continue to save 20%. We are closely monitoring the impact of increased costs in our supply chain that relate to the demand for woven bamboo and the currency exchange rates. Any changes we make are to protect our small business as we adapt during this unprecedented time.

Absolutely. You can continue to make changes to your upcoming delivery until midnight the day before the order is placed. You can change size, frequency and delivery dates as and when you need to.

Best for Baby?

Bamboo nappies are made from the softest bamboo, chlorine-free wood pulp & compostable liners.  These are all breathable. There is no heat trapping, bacteria encouraging plastic layer wrapped around your baby's bottom.

Our nappies are free from chlorine, alcohol, latex and PVC. 

The bamboo layers which lie against your baby's skin are naturally antibacterial, temperate regulating and breathable. 

This all helps control or eradicate nappy rash. 

Our wipes are 100% bamboo fibres and 98% water and plant based ingredients. These are kinder to baby's skin and suitable for use on newborn and sensitive skins.

The ingredients are water and 98% plant derived.

Aloe Barbadensis Leaf Extract (Aloe Vera)

Citric Acid – Lemon juice derived cleanser

Disodium Cocoamphodiacetate - a coconut oil derived surfacant recommended for sensitive skin

Polysorbate 20 - a lubricator derived from berry juice which has a soothing effect on the skin

E490 (Propylene Glycol) – moisturising ingredient

Tetrasodium EDTA – a stabiliser preventing deterioration and inhibiting the growth of mold and other microorganisms

E202 (Potassium Sorbate) - prolongs shelf life by stopping the growth of mold, yeast, and fungi. Derived from berries of the mountain ash tree.

E211 (Sodium Benzoate) - used as a preservative in medicines and cosmetics. Fruits and vegetables can be rich sources, particularly berries such as cranberry and bilberry.

All ingredients have been approved for use in paediatric cosmetic products.

Best For You?

They are better. Much better. 

We are very proud to be the only eco-nappy ever to have won the Best Performance Nappy Gold award from Mother&Baby. Mama Bamboo nappies were judged to be more absorbent, softer, and better at controlling nappy rash than any other brand. 

We have won several awards for our nappies from Made for Mums, Bizziebaby, Lux Life, and Parent & Baby. 

Feedback from parents has been excellent - high absorption, good fit, and noticeably less nappy rash.

The size of nappy you need is dependent on the weight of your baby and the number of nappies you might need is mainly dependent on their age. The younger your baby is, the more frequently they will need a fresh nappy and the heavier they are the larger the nappy required.


Below is table detailing the weight range of each nappy size as well as an indication of how many nappies you may need.  We have also included a general age guide, but it is always best to follow the weight guidelines for nappy size.

Age                      Nappy Size        Daily nappies          

0-3 months          Size 1 (2-4kgs)            12

3-6 months          Size 2 (3-8 kgs)            10

6-12 months        Size 3 (6-11 kgs)           8 

12-18 months      Size 4 (9-14 kgs)           6 

18-24 months      Size 5 (12-20 kgs)         4 

24 months +         Size 6 (17kgs +)           2

4 packs of our Essentials range will last between 2 – 8 weeks depending on your child’s age.

To make it easy for you we have set up our subscribe system with the option of deliveries at 2, 4, 6, and 8 week intervals.

Yes. By subscribing you will get the best prices for your nappies and wipes, delivered directly to your door every 2/4/6 or 8 weeks as selected by you. 

You can change your subscription at anytime. You can alter the size, quantity or frequency of your deliveries to suit you. 

Best for Mama Earth?

Bamboo is the only available crop on earth which can keep up with consumer demand. It reaches full maturity within 2 years and sustainable harvesting actually improves forest regeneration.

We use Moso bamboo which grows very fast in the mountains. The yield is naturally very high without the use of fertilisers or pesticides or any irrigation. 12-15 feet growth in just 3 weeks has been recorded in the spring season. This provides us with a sustainable, low impact crop as a brilliant alternative to polyesters, cotton, plastics, etc. 

Bamboo is also 3x more effective as a carbon sink than any other tree or grass. This makes it teh ideal crop for helping to lower CO2 and slowing climate change. 

In addition bamboo is naturally antibacterial and excellent at regulating temperatures against your baby's skin.

Cotton is a very thirsty, intensively farmed crop. 

Cotton is mostly grown in monoculture and is a very pesticide-intensive crop. Although it is only grown on 2.5% of the world’s agricultural land, it consumes 16% of all the insecticides and 6.8% of all herbicides used worldwide. 

These pesticides are washed out of soils, and pollute rivers and groundwater. Pests often develop resistance to pesticides that are used on a continuous basis. Furthermore, the chemicals eliminate not only pests but also their natural enemies. This interference with the ecosystem considerably reduces biodiversity. 

If cotton is cultivated intensively, it requires large amounts of water for irrigation. This causes soil salinisation, particularly in dry areas and hence a degradation of soil fertility. The diversion of entire rivers into huge irrigation channels to feed the cotton fields in Central Asia has led to the gradual drying-up of the Aral Lake, one of the largest inland waters in the world.

Cotton production also contributes to climate change. 

Industrial fertilisers are produced using considerable quantities of finite energy sources (1.5% of the world’s annual energy consumption), releasing large amounts of carbon dioxide. Furthermore, the excessive application of nitrates to agricultural land leads to their being transformed into nitrous oxide which in turn escalatesglobal warming.

Our nappies are made from 100% biodegradable bamboo fibre layers, 100% biodegradable chlorine free FSC approved pulp and 100% compostable plant-based liners.

However the side tabs and elasticated back panel are not biodegradable. 

We use about 30% as much SAP as regular brands and will continue to research any alternatives.

Our nappies will currently biodegrade over 60% in less than 3 months and can achieve 80% within 2 years. At this time no nappy can offer 100% yet. However unlike other brands our packaging is also compostable.

We're very proud to say that our wipes are 100% biodegradable and will be completely degraded within 6 months. 

And our wipes are wrapped in recycled PET  (recycled plastic bottles) and can be recycled again and again.  RPET is one of the most widely kerbside recycled plastics.

Our nappies and wipes will biodegrade in the current UK landfills but at a slower rate than within best practice situations. UK landfills are not managed to promote biodegradability at the moment. They are densely packed and lack the natural microbes, oxygen and light. 

We are working with local environmental groups to campaign for industrial composting services within council landfills and where composting is not viable, we are encouraging councils to invest in recycling services for nappies. 

Please do join our campaign #thenappyrevolution and sign our petition

https://www.change.org/p/defra-uk-encourage-councils-to-invest-in-industrial-composting-facilities-and-recycling-services-for-nappies

Yes. We would strongly advise using a hot compost system rather than standard cold system though in order to safely destroy the bacteria and pathogens associated with human poo. 

The non biodegradable elements will not compost and will need to be removed before using your lovely rich compost in the garden. These elements should consist of the elastic tabs and inner film.

We use MOSO bamboo which is harvested only after 3-5 years growth.

One bamboo plant will consist of several poles from which new shoots grow every year. Good practice allows for 20-25% of the poles to be harvested in a bamboo forest each year without any detriment to the density of the forest. Unlike trees, harvesting the bamboo poles in this way does not kill the plant but rather allows for new growth without deforestation.

Mama Bamboo is certified by FSC® (Forestry Stewardship Council ® Certification code C134890) to manufacture and sell Bamaboo nappies and ENVU Cubs Club bamboo fibre tableware. You can find out more at https://www.fsc-uk.org/en-uk/about-fsc/what-is-fsc

FSC® is the leading authority  for responsible wood sourcing. Since 2008 bamboo, though a grass rather than a wood, has been included in the scheme and is closely controlled.

Mama Bamboo’s certification number is NC-COC-026801

Yes. Our packaging is made from 100% compostable plant based material. It can be home composted or composted in an industrial compost facility. 

We are proud to be the only nappy brand using 100% compostable plant based films. 

Firstly we chose to transport all our goods as finished products by large container sea freight as this is the least carbon producing option

Secondly, we have partnered with Uganda Bamboo Village Programme to plant bamboo forests in deforested areas. Each year we calculate our carbon footprint and replant enough bamboo to soak up the equivalent carbon within 2 years. 

Bamboo provides a 3x more effective carbon sink than any other tree or grass. 

#THENAPPYREVOLUTION

We are currently campaigning for DEFRA to impose stricter controls on councils to increase their targets for composting and to include nappies in their compost categories. This campaign is running on change.org and we ask you to support us. 

https://www.change.org/p/defra-uk-encourage-councils-to-invest-in-industrial-composting-facilities-and-recycling-services-for-nappies

Yes absolutely. 

The city of Toronto has been composting eco-nappies for over 10 years. They have diverted over 2 billion used nappies away from landfill. 

Toronto collects diapers and other organic items and sends them to a processing facility. The resultant compost gets distributed to farmland and parks. That’s right: Canada’s babies and toddlers, for all their messes, are helping Canadian crops to grow.

The program, called “Green Bin,” also accepts animal waste, kitty litter and sanitary products.

The Toronto program provides assurances that the process is “completely sanitary and safe”:

"Through decades of experiment and experience, sanitary engineering practice has developed standards for the composting process that ensure elimination of disease-causing organisms (pathogens). The high temperatures occurring naturally during the composting process destroy pathogens. Maintaining such high temperatures for a minimum time period ensures the final finished compost is pathogen-free."

Companies such as Soiled Diaper in Canada, Earth Baby in US and Envirocomp in New Zealand are also composting nappies by the millions. 

Include a helpful and informative answer to the frequently asked question here.